COVID-19

FAQs

Our Campus is Open ... and we can't wait to see you!

We are excited to welcome our students back to campus in September (some earlier for our Self-Isolation Program) and to offer the unique and exceptional experience that our families expect.
 
The Return-to-Campus Plan is intended to provide RNS families with information on what the “new normal” will look and feel like in September. To ensure the safety of our community, we will continue to follow guidelines from the New Brunswick Department of Public Health (NBPH), consult with the New Brunswick’s Department of Education and Early Childhood and dialogue with numerous other national and local organizations.
 
We are committed to providing a safe and dynamic learning experience for our students and keeping our families updated as our plan evolves.
 
We continue to compile answers to a number of frequently asked questions. If you don't find the answer you're looking for, don't hesitate to reach out to us at info@rns.cc. You might also find answers to your questions in our most recent Back-to-School Virtual Town Hall

Please note that RNS follows New Brunswick Public Health COVID-19 safety protocols, including physical distancing and the use of non-medical face masks while on campus. All visitors to the Hill are asked to check in at Collegiate Hall. 



Admission

List of 3 frequently asked questions.

  • Q. Can I still schedule a Campus Tour?

    We have now resumed Campus Tours. Please contact our Admission Team at admission@rns.cc, call 506-847-8224, or click here to book a tour online

    If you are unable to visit, RNS has several videos that showcase our campus, learning community, and co-curricular activities. Please look to the right of the page for links to these videos and additional helpful information. You can also schedule a Virtual Tour.
     
    We ask that you consult our Visit RNS page for more information. As always, our team will be actively responding to questions via email for prospective and newly admitted students.
     
  • Q. Can I still apply?

    Yes, we are still accepting applications through this website. Click here to learn more.
  • Q. What are the impacts on the Admissions Process due to COVID-19 Disruptions?

    The RNS Admissions Process strives to be personalized in order to really get to know each potential student and their family. 

    The Admissions Process remains unchanged. RNS will continue to review grades from multiple school years, teacher recommendations, responses from the application questionnaire, and information from an interview, as we have always done in making admission decisions. We understand that there may be individual situations that could require slight modifications and we are happy to work with applicants on these. 
     

Health

List of 6 frequently asked questions.

  • Q. Are there any protocols I need to follow when I visit the RNS campus?

    On the RNS campus, we follow NBPH protocols, which include physical distancing and the wearing of face masks when physical distancing is not possible. Hand washing or sanitizing upon entering buildings is required.
     
  • Q. Will students and faculty be required to wear face masks?

    Students and faculty will be required to wear masks in any common spaces where physical distancing is not possible.
  • Q. What is the procedure if my child suspects they have COVID-19 symptoms?

    Following NBHP guidelines, if you have a fever OR any of these COVID symptoms:

    - Onset or worsening of cough
    - Difficulty breathing
    - Extreme fatigue
    - Sudden loss of sense of smell without nasal congestion, with or without loss of taste
    - Muscular pain
    - Headache
    - Major loss of appetite
    - Sore throat
    - Diarrhea

    The procedure is as follows:

    Day students

    - Do not come to school. Call 811.
    - If already at school, notify the Health Centre and then go to the rear entrance to be assessed. We will call 811 and parents will be called to come pick up the student.

    Boarders


    - Notify the Health Centre team and come to the rear entrance to be assessed.
    - If it is deemed that testing is necessary, the student will be isolated until arrangements have been made to take student to be tested.

    Faculty/Staff

    - Do not come to school. Call 811.
    - If on campus – inform the Health Centre and department heads, go home and call 811.

    If any student/faculty/staff tests positive, we will:

    - Strictly follow Public Health guidelines
    - Undertake contact tracing
    - Notify cleaning staff
  • Q. If my child has symptoms, how long until they can return to school?

    They must isolate for 14 days after the onset of symptoms AND until they are free of fever for at least 48 hours AND have no acute symptoms for at least 24 hours (this does not include cough and loss of smell, which can take a longer time to go away).
  • Q. What happens if a boarder tests positive for COVID-19?

    The student will be required to isolate in a designated space and follow guidelines set out by NBPH.
  • Q. This situation has caused anxiety or stress. What can I do?

    Contact your Student Advisor for advice on academic matters. If you are feeling anxious or stressed, please use the resources available to you, including RNS counselling services, by contacting RNS Health Centre (health@rns.cc) or or the School Counselor (Dolores Young). In an emergency, please call 911.

Food Services

List of 6 frequently asked questions.

Residence Life

List of 3 frequently asked questions.

Student IT Support

List of 4 frequently asked questions.

  • Q. How do I log in to the MyRNS Portal?

    To begin, go to www.rns.cc and click on the MyRNS button in the top-right corner of the screen. MyRNS will open in your browser. Enter your username and password (see explanation for both below) in the Login Area on the top left, just below the green MyRNS box. Hit Sign-In and your personal portal page will appear. Each user (i.e., parent, student, teacher, etc) has his/her own unique username and password that enables the portal to display only the information important to them.

    Parents - Usernames
    The usernames for parents are First Name Last Name - all in lower case and with no spaces, hyphens, or symbols of any kind. For example, johnsmithbrown, not johnsmith-brown; janeoregan not janeo’regan. As well, usernames have been set up to only accept your full first name, not nick name (i.e. matthewsmith not mattsmith; cynthiagreen not cindygreen).
     
    Students - Usernames
    The usernames for students are slightly different. They are Last Name First Initial Gradyear(xx) - all in lower case and with no spaces, hyphens, or symbols of any kind. For example, Mark White in Grade 7 (class of 2026) would be whitem26 and Mary Brown in Grade 12 (class of 2021) would be brownm21.
     
    Passwords
    New parents and students - To get you started, your password has been set to Rns2020 (note uppercase R and no spacing). Upon logging in, you will be prompted to change your password to something unique and safe and that you will remember.

    Returning parents and students - Your password, like your username, is the same as previous years. If you have trouble remembering one or the other, please click on the Forgot username/password link found in the login area.

    Should you need further help, please email rnsweb@rns.cc.
  • Q. How do I access the Online Laptop Orientation?

    New students must go through the Online RNS Laptop Orientation located on the Portal Resource Board → Laptop Orientation & IT Resources prior to connecting to the RNS Network.

    If you are having any problems, please contact support@rns.cc or call (506) 848-0858 for assistance.
  • Q. How do I connect a mobile device to the RNS Network?

    Students who wish to connect their phones, or other secondary devices to the RNS Network, must complete the Device Registration Form located on the Portal Resource Board → Laptop Orientation & IT Resources
     
    If you are having any problems, please contact support@rns.cc or call (506) 848-0858 for assistance.
  • Q. Will my child have access to IT support from RNS?

    Yes. RNS has full-time technical support for students. To access our IT experts, email support@rns.cc or call 506-848-0858.

Co-Curricular Activities

List of 3 frequently asked questions.

Communication

List of 2 frequently asked questions.

  • Q. How often should I hear from the school?

    The school issues a weekly bulletin, This Week @ RNS, delivered by email to parents and other constituents. Other updates during the week can be found on our social media pages, often with links to content on the website and elsewhere. If there is an urgent matter, we will contact parents as quickly as possible via email. Parents will also continue to receive less urgent emails from the school from time to time regarding report cards, staffing announcements, etc.
  • Q. How can I contact the school?

    For general questions, your child’s advisor remains the best person to contact. If you have a question for a specific teacher or administrator, you can find their contact information using our School Directory page or at the back of the RNS printed calendar. When in doubt, you can always call 506-847-8224 and you will be directed to the best person to offer assistance.